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Quality

Broadata Communications Quality

Customer satisfaction is our #1 priority at Broadata Communications Inc. The Broadata Communications Inc.  Quality Management System (QMS) is focused on the quality system for products designed and commercially manufactured by Broadata Communications, Inc. Understanding customer requirements and striving for excellence in Quality and Delivery is what we strive for.

Quality Policy

“ Quality is paramount. Customer satisfaction is foresmost.”

Broadata Communications, Inc. will create a company environment that encourages cooperation and teamwork within BCI’s organization through consistent management review and top-down quality planning. BCI’s goal is measurable customer satisfaction by continually improving product and process controls. Ultimately, BCI’s top management will facilitate a creative “can-do” attitude by empowering our employees with the individual responsibility to ensure that quality is paramount and that customer satisfaction is always the foremost objective. To this end, BCI will implement and maintain a quality management system that meets the requirement of ISO 9001:2015.

Download a pdf copy of this policy here.

Quality Management System Certifications

The  Broadata Communications, Inc. Quality Management System is certified to ISO 9001:2015 Quality Management System Requirements.

Download a PDF of ISO 9001:2015 Certificate here.

 

CE Marked Products

Nearly all Broadata Communications, Inc. products have gained the right through design and compliance testing to carry the CE mark. The CE mark encompasses the Electro Magnetic Compatibility (EMC) Directive 89/336/EEC and the Low Voltage Directive (LVD) 72/23/EEC, which have been published in the harmonized standards of the Official Journal of the European Communities.

UL Market Products

Nearly all Broadata Communications, Inc. products have gained the right through design and compliance testing to carry the UL UL60950-1 2ND ED mark.

Customer Service Survey

Please help us to understand how well we are serving your needs by completing our Customer Satisfaction Survey.

The information you provide allows us to continually improve our performance and support the customer better.